IT outsourcing is a practice where companies outsource some or all of their information technology (IT) functions to external service providers. The main purpose of IT outsourcing is to reduce operational costs, increase efficiency, and utilize specialized expertise that may not be possessed internally.

SINERGI SEKURITI INOVASI prepares comprehensive management reports in assessing business processes against Industry Best Practise that can be followed up with short, medium and long-term recommendations for improvement.

IT outsourcing is becoming a popular choice for many organizations to stay competitive and responsive to technological changes without the need to develop all the expertise and infrastructure in-house.

The benefits are as follows:

• Faster implementation.

• Reduce IT support costs through self-service and user feed back using surveys.

• Improve staff productivity and consistency by automating processes, policies, procedures & tasks.

• Eliminate recurring incidents through embedded problems & knowledge management processes.